Yerettê Hummingbird Sanctuary in Trinidad

Hi there, I’m Jill

I’m a Philadelphia-based UX Researcher + Strategist helping mission-focused organizations make the world more user-centered.

My path to user experience research was unconventional. I got my undergraduate degree in business administration and spent 8+ years as a nonprofit event manager for organizations that taught kids about human medical abnormalities and that facilitated organ transplants. When I went back to school at UPenn to pursue a master’s degree in Integrated Product Design, I fell in love with the part of the design thinking process that focused on understanding people: UX research. 

Want to deeply understand users? On it!
Achieve business goals? Always!
Innovate to make the world better? Be still my heart.

When I’m not working, you can find me taking my chow chow Lucy to the dog park, checking off activities from my “try it” list such as light painting and baking vegan banana pudding, and discovering new hiking trails in the mid-Atlantic states. 


“When we try to pick out anything by itself, we find it hitched to everything else in the Universe.”
- John Muir